Yesterday’s Wall Street Journal noted that the nightly rate for a standard room at an established luxury property in London and Paris broke the $1,000 barrier some time ago, with New York not far behind. Will $1,000 a night soon become the new normal? I certainly hope not, but for that amount of money, my [...]
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Wall Street Journal
The Wall Street Journal: The Big Flaws in Hotel Rankings
“Of course, trying to influence reviews and ratings is a time-honored tradition in the hotel and restaurant industries. Travel-guidebook legend Arthur Frommer said he began printing reader letters about hotels in the 1960s. After about five years, he realized that hotels were writing him letters about themselves. ‘I was being gamed,’ said Mr. Frommer. ‘Hotels are so dependent on reviews that of course they will generate their own. They would be crazy not to.’
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