TERMS & CONDITIONS:
Please read these terms and conditions carefully before using Andrew Harper, LLC website or services.
TERMS & CONDITIONS:
CONSENT TO TERMS AND CONDITIONS. Access to and use of the services of Andrew Harper, LLC dba Andrew Harper (“Andrew Harper” and/or “our”) and our website is subject to acceptance of these terms and conditions (“Terms and Conditions”). By accessing, using or obtaining any content, products, or services through our offices or through our website, you, the purchaser and/or traveler (“Customer” and “passenger” and “you/your”) agree to be bound by these terms. PLEASE READ THE TERMS AND CONDITIONS BEFORE USING THIS WEBSITE. If you do not accept all of these terms, then please do not use our services or our websites. These Terms and Conditions govern the relationship between Andrew Harper and you, the Customer. These terms restrict your rights and remedies and provide protection to Andrew Harper. These also include warranty disclaimers and liability exclusions. By using this website you acknowledge and agree (a) this is a fair balance because this website is accessible by you conveniently and at no charge to access the website; and (b) if you do not agree or do not accept these Terms and Conditions, you can easily choose to not use this website or Andrew Harper offices. So, if anything is in these Terms and Conditions, including warranty disclaimers and liability exclusions, that you disagree with or are not willing to be bound by, or if something is missing from these Terms and Conditions that you consider essential, then you must not use this website. IF THERE IS ANY PART OF THESE TERMS AND CONDITIONS YOU DO NOT AGREE WITH, PLEASE DO NOT USE THIS WEBSITE OR ANDREW HARPER’S SERVICES. No alterations to these terms and conditions may be made by any ANDREW HARPER employee, authorized representative or agent, unless in writing by an authorized officer of ANDREW HARPER.
TRAVEL DOCUMENTS, INCLUDING TSA AND DHS ACCEPTABLE IDENTIFICATION REQUIREMENTS. It is the responsibility of each Customer to obtain and carry a valid passport, visa(s) and all other documents required by applicable government regulations. When traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight found http://www.tsa.gov/traveler-information/acceptable-ids. Examples: DHS-designated enhanced driver’s license, USA Passport, a foreign government passport. The name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on airline ticket(s) and booking records. Andrew Harper strongly recommends that you take into account that certain countries will not admit a passenger, if their passport expires within six (6) months of the date of entry. Non-United States citizens may require additional documentation. Children and infants also require all such travel documents. Minors traveling with one parent, and/or without both parents, may be stopped and not admitted, unless authenticated and verified consent forms are provided to the authorities, please see https://help.cbp.gov/app/answers/detail/a_id/268/kw/travel. The U.S. Customs and Border Protection Agency requires that for USA child groups under age 19 arriving by land or sea from contiguous territory and traveling with a school group, religious group, social or cultural organization, or sports team, may also present an original or copy of his or her birth certificate, a Consular Report of Birth Abroad or a Naturalization Certificate. Parental or legal guardian consent must be provided to the supervising adult/Group Leader. You acknowledge that any failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing Customer to miss flight(s), and subsequent scheduled travel bookings on cruises and tours. Check each supplier’s website to ensure you and all members in your travel group or party obtain and carry travel documentation required.
INDIVIDUAL ENTRY AND EXIT REQUIREMENTS. Each foreign country holds different views of past criminal offenses, whether within or outside of their boundaries. If you have a current or past offense, and you are unsure how the country you are traveling to (or through) views that offense, please contact that country directly for entry and exit requirements (see: http://travel.state.gov/travel/cis_pa_tw/cis/cis_4965.html) We feel it is an invasion of privacy for any member of our staff to make such an inquiry. For example, if traveling to or through Canada, Americans with a Driving While Intoxicated (DWI) record should always check whether current rules exclude admission, and potential waivers (see: http://www.cic.gc.ca/english/information/faq/inadmissibility/index.asp).
RISKS/SAFETY. Travel to certain destinations may involve greater risk than others. Andrew Harper urges customers to remain informed on a daily basis as to current news, as well as to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at http://www.state.gov, http://www.tsa.gov, http://www.dot.gov, http://www.faa.gov, http://www.cdc.gov, and http://www.cbp.gov. The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens who are traveling to, or living in, a foreign country. STEP allows you to enter information about your upcoming trip abroad so that the Department of State can better assist you in an emergency. Registration is recommended and provided by going to https://step.state.gov/step/
BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, ANDREW HARPER DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE LIABLE FOR COSTS, DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. CUSTOMER’S PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT CUSTOMER’S OWN RISK.
USE OF ANDREW HARPER ACCESS AND INFORMATION FOR TRAVEL BOOKINGS. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to make travel bookings with Andrew Harper by any means, including our Website in accordance with all terms and conditions herein. You agree to be financially responsible for all of your travel bookings (as well as for use of your account by others, including, without limitation, minors living with you). You agree to supervise all usage of Andrew Harper communications by minors under your name or account. You also warrant that all information supplied by you or members of your household transacting business with Andrew Harper is true and accurate. Without limitation, any speculative, false or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the travel services reservations facilities provided by Andrew Harper shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act.
Separate supplier terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. You agree to abide by the terms and conditions of purchase imposed by Andrew Harper and any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products or services. You understand that any violation of any such supplier’s conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels, cruises or automobiles, in your forfeiting any monies paid for such reservation(s) or purchase, and in Andrew Harper debiting your account for any costs Andrew Harper incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes and assessments arising out of your travel bookings through access provided by Andrew Harper.
SELLER OF TRAVEL. ANDREW HARPER is a registered seller of travel in California, CST 2110806-40. (Registration as a seller of travel in California does not constitute the state’s approval.) The California Seller of Travel law requires sellers of travel to have a trust account or bond. Andrew Harper maintains a trust account for all client payments and deposits.
PAYMENTS AND CANCELLATION. Final payment is due prior to departure according to each supplier’s (airline, hotel, cruise line, transfer company, sightseeing operators and other travel service vendors) terms and conditions involved in your travel booking. If final and full payment is not received by the applicable due date, reservations are subject to cancellation and deposits shall be forfeited. In some cases there is NO REFUND once a booking is made and paid for. Your right to a refund if you change or cancel your travel plans is limited. All cancellation requests must be sent to Andrew Harper in writing. As a result of cancellation, Andrew Harper’s and third-party supplier’s cancellation penalties will apply, which are detailed in your travel documentation, this website and each supplier’s websites. Cancellation penalties are advised at time of booking and provided to you upon confirmation. If you have any questions, or any penalties are unclear, please contact your Andrew Harper advisor. All cancellation fees will be charged to the credit card you authorized to pay for travel services, or deducted from the supplier’s refund.
AIR, CHECK-IN, SCHEDULE RECONFIRMATION. UNLESS SET FORTH IN WRITING, AIRLINE RESERVATIONS ARE NOT INCLUDED IN YOUR TRAVEL PLANS. In such event, it is the Customer’s responsibility to make appropriate air arrangements, as well as transportation to and from the destination where the travel booking originates and returns. Andrew Harper shall not assume any responsibility for any air and/or ground schedule changes. In rare instances, upon departure from a country, certain departure taxes must be paid in cash only, and may vary in price. Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time for international flights. Reconfirm flight times at least 24 hours prior to scheduled departure time for domestic flights, and 72 hours prior for international flights. Failure to use a reservation may result in automatic cancellation of all continuing and return flights, as well as forfeiture of airfares.
LATE BOOKINGS. Prospective customers are advised to reserve early to avoid disappointment and additional late booking fees.
NO REFUND FOR UNUSED ARRANGEMENTS. As Andrew Harper’s prices are based on contract rates, there will not be any refund for any unused portion of a travel booking. Some group tours are based on minimum numbers of passengers traveling; if the number of passengers falls below the minimum required, a surcharge may be imposed or the tour canceled.
POTENTIAL PRICE INCREASE DISCLOSURE & CONSENT. Andrew Harper will make every effort to honor the price as originally quoted, however; under certain circumstances additional costs by a supplier or government may be imposed due to an increase in the cost for one or more of the travel components. PRIOR TO FULL PAYMENT, prices including U.S. air transactions or air tours (in, to or from the U.S.) could increase for certain travel services, including the following: a seat, carriage of passenger baggage, applicable fuel surcharge or an increase in a government-imposed tax or fee. U.S. air transaction or air tour prices will not increase AFTER MAKING FULL PAYMENT, except for charges resulting from government-imposed taxes or fees. Certain suppliers reserve the right to increase prices to cover increased costs, fuel surcharges, tariffs and taxes, and to reflect fluctuations in foreign exchange markets. Customer expressly acknowledges acceptance of these conditions applicable to purchase and authorizes Andrew Harper to charge Customer’s credit card for such additional amounts. This consent applies to all travel arranged by Andrew Harper for Customer that includes such scheduled air transportation, and may be revoked at any time with respect to future travel for which Customer has not yet made payment. Five (5) years following the date of execution, this consent expires.
CURRENCY FLUCTUATIONS. Currency exchange rates fluctuate. Prices are subject to change based upon currency exchange rate fluctuations, provided actual variations have occurred.
ALTERATIONS TO CONFIRMED BOOKINGS. If you decide to change any portion of your confirmed arrangements prior to departure or during your trip, we will attempt to assist you at our applicable administrative charge of between $100 to $300 per change/per person, depending upon circumstances of the request.
HEALTH/SECURITY/TRAVEL DOCUMENTATION REQUIREMENTS. Each Customer is responsible to make absolutely certain to have the proper immunizations and required documentation of such immunizations before travel, and to make the necessary accommodation for security rules imposed by government authorities. Andrew Harper shall not assume responsibility for the accuracy of health requirements or vaccination and/or documentation prior to departure or upon landing at the final destination. See your health practitioner for advice. Prior to travel, required inoculations, if any, must be recorded by Customer’s health practitioner on a valid vaccination certificate, which the Customer must carry for proof of inoculation where required. If you are concerned about taking any medications or receiving certain inoculations, check with your health practitioner BEFORE booking. Check the U.S. State Department Website http://travel.state.gov, for relevant information relating to travel to specific destinations, and the U.S. Centers for Disease Control http://wwwnc.cdc.gov/travel/ relating to health issues. For further information relating to security, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States visit www.tsa.gov, www.dot.gov, www.faa.gov.us, www.ustreas.gov, www.cbp.gov on a regular basis for information regarding incidence of disease, terrorism, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States especially your embassy and http://www.uscis.gov/ for non-USA citizens. (Customer is responsible to make Andrew Harper aware when traveling on a passport from a country other than the U.S.) Andrew Harper neither controls nor warrants the issuance of visas related to applicable travel. Should a visa not be issued, Andrew Harper is not responsible for lost payments made toward the contemplated trip. Please note that U.S. rules regarding entry and exit change on a daily basis. When traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification found http://www.tsa.gov/traveler-information/acceptable-ids. Examples: DHS-designated enhanced driver’s license, U.S. Passport, a foreign government passport.
HAZARDOUS MATERIALS. U.S. federal law prohibits passengers from bringing hazardous materials on the aircraft. (1) U.S. federal law forbids the carriage of hazardous materials aboard aircraft in the passenger’s luggage or on the passenger’s person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: paints, lighter fluid, fireworks, tear gases, oxygen bottles and radio-pharmaceuticals. (2) There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in the passenger’s luggage and certain smoking materials carried on the passenger’s person. For further information, each passenger should contact the relevant airline representative(s) on their itinerary. Restrictions on hazardous materials are listed here: http://www.tsa.gov/traveler-information/prohibited-items.
INSECTICIDE NOTICE. All passengers are referred to always check the list of countries that require airlines to treat the passenger cabin with insecticides prior to the flight or while on the aircraft on the DOT’s website, as this list is updated from time to time: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements
E-TICKETS. E-tickets expire a year from issue date unless carrier fare rules in passenger’s itinerary fare provide otherwise.
LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE. Andrew Harper acts solely as a booking agent for disclosed principal supplier cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and/or other services (“supplier(s)”) and is not the source or provider of the travel services. Each of these supplier companies is an independent entity with its own management and is not subject to the control of Andrew Harper. Customer is advised that the suppliers whose names appear in travel documentation are those actually responsible for providing the travel services purchased, and consents to the use of those suppliers, and understands and agrees each supplier’s Terms and Conditions are contained in printed form and are set forth on their respective Websites, which govern the transaction. All bookings are accepted by Andrew Harper as agent for the travel suppliers on your itinerary. The transportation, accommodations and other services provided by the identified sea, ground and air operator suppliers offered are subject to the terms and conditions contained in the tickets, exchange orders or vouchers issued by them and/or their suppliers, including Terms and Conditions on their respective Websites. BECAUSE ANDREW HARPER ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS, AND DOES NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS, YOU AGREE ANDREW HARPER IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. ANDREW HARPER HEREBY DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES, IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER BOOKING THROUGH ANDREW HARPER’S OFFICE OR THROUGH THIS WEBSITE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILLFUL ACTS, OMISSIONS OR OTHERWISE OF SUCH SUPPLIER OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE TO DELIVER OR THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, FUEL INCREASES AND OTHER MATTERS OUTSIDE OF ANDREW HARPER’S CONTROL, AND YOU HEREBY EXONERATE ANDREW HARPER FROM ANY LIABILITY WITH RESPECT TO THE SAME. Weather conditions, including but not limited to the presence or absence of snow, sunshine and rainfall are not guaranteed to occur or not occur, and are clearly outside of Andrew Harper’s control. Volcanic eruptions, ash clouds and wind may be characterized as an adverse weather condition or a natural disaster by suppliers and your travel insurance company, which is beyond the control of Andrew Harper. Andrew Harper reserves the right to cancel any itinerary or any part of it, to make such alterations in the itinerary as it deems necessary, and to refuse to accept or to retain as a member of any tour any person at any time. Andrew Harper shall not assume any responsibility for any air and/or ground schedule changes. ANDREW HARPER HAS SOLELY RECEIVED COMMISSION AND FEES FOR TRAVEL TRANSACTIONS AND CUSTOMER AGREES AND UNDERSTANDS THAT ANY RECOVERY FROM ANDREW HARPER WILL BE LIMITED TO THE COMMISSION AND FEES PAID BY CUSTOMER AND ACTUALLY RECEIVED BY ANDREW HARPER IN THE PAST TWELVE MONTHS PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY.
FORCE MAJEURE. “Force Majeure” means, in relation to Andrew Harper, any circumstances beyond the reasonable control of Andrew Harper (including, but without limitation, acts of God, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, acts of terrorism, sabotage, insurrection, riots, strikes, civil disturbance, requisition, sickness, quarantine, government intervention, weather conditions, defects in machinery and vehicles, delay, wildlife or other untoward occurrences).
Andrew Harper shall not be deemed to be in breach of these terms and conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of its obligations hereunder to the extent that any such delay or non-performance is due to any Force Majeure.
If Andrew Harper, and/or any of its travel suppliers, are affected by Force Majeure, they shall be entitled to, and may in their sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to the trip. Payment of any refund by Andrew Harper to you as a result of the non-performance of any obligations hereunder shall remain in its sole and absolute discretion, although Andrew Harper shall use its reasonable efforts to reimburse you where possible. However, Andrew Harper shall be entitled to deduct from any refund recoverable the reasonable actual and potential costs to Andrew Harper of the Force Majeure and applicable cancellation fees.
Regarding civil unrest, once Andrew Harper has investigated the prevailing situation, as it deems fit, it shall remain in Andrew Harper’s sole and absolute discretion whether to proceed with the trip. You may in such circumstances cancel the trip subject to Andrew Harper’s and each supplier’s terms and conditions.
TRAVEL PROTECTION. ANDREW HARPER OFFERS ACCESS TO MANY OPTIONAL PRODUCTS AND SERVICES TO ENHANCE EVERY TRAVEL EXPERIENCE. OPTIONS SUCH AS TRAVEL PROTECTION HELP PROTECT PASSENGERS AND THEIR TRIP INVESTMENT. TRAVEL PROTECTION IS NOT INCLUDED IN THE COST OF CUSTOMER’S ITINERARY TO PROTECT AGAINST THIRD-PARTY SUPPLIER DEFAULT/BANKRUPTCY PROTECTION, DELAY, INTERRUPTION, MISSED CONNECTION FOR CRUISES, CANCELLATION, MEDICAL EMERGENCY TRANSPORTATION/EVACUATION & REPATRIATION, BAGGAGE & PERSONAL EFFECTS/LOST LUGGAGE & BAGGAGE DELAY, ACCIDENTAL DEATH AND DISMEMBERMENT, EMERGENCY MEDICAL EXPENSES AND MORE. The purchase of travel protection is not required in order to purchase any other product or service offered by Andrew Harper. Employees of Andrew Harper are not qualified or authorized to answer questions about benefits, coverages, exclusions, or conditions of any of the protection plan offered, nor evaluate the adequacy of the prospective insured’s existing insurance coverage. An additional charge applies for travel protection selected.
CANCELLATION PENALTIES. Customer understands and agrees that if Customer cancels or interrupts Customer’s travel for any reason, portions of the trip/tour may not be refunded and Andrew Harper’s and travel suppliers cancellation penalties will apply resulting in the loss of monies up to the full cost of Customer’s travel booking and related costs.
ALTERATIONS IN TRAVEL PLANS. Alterations in itinerary may be necessitated for any number of reasons, including but not limited to severe weather at the sole discretion of Andrew Harper and subject to supplier terms and conditions. If a property, supplier, activity or area is deleted for any reason, it may be replaced with a comparable one.
PHOTOGRAPHS/VIDEOS. Andrew Harper reserves the right to use any photograph/video taken at any event or during any travel activity, without the express written permission of those included within the photograph/video. Andrew Harper may use the photograph/video in publications or other media material produced, used or contracted by Andrew Harper, including but not limited to brochures, invitations, books, newspapers, magazines, television, websites, etc. Any person desiring not to have their photo taken or distributed must contact us at email@example.com in writing of his/her intentions and include a photograph.
NO COPYING OR EDITING. No material from this website may be modified, copied, reproduced, republished, downloaded, posted, displayed, transmitted, performed, licensed, used to make a derivative work, transferred, sold or distributed in any way without our prior written consent. You may not frame or mirror any material on this website on any other server or other location. Unauthorized use of any such material on any other website or computer environment or elsewhere is prohibited.
RESERVATION OF RIGHTS: CHANGES TO THESE TERMS. We reserve the right, in our sole discretion, to change these Terms at any time. Updated versions of the Terms will be posted here on this website and are effective immediately on posting. Please check frequently, especially before you use this website, to see if these Terms changed. Use of the website after any changes to the Terms constitutes your consent to the changes.
ACCESS TO PASSWORD PROTECTED/SECURED AREAS. Access to and use of password protected and/or secure areas of this website is restricted to authorized users only. Unauthorized individuals attempting to access these areas of this website may be subject to prosecution.
RIGHT TO CORRECT ERRORS/OFFERS SUBJECT TO AVAILABILITY. We reserve the right to correct errors. All land and auction offers are subject to availability and may change without notice. In the event of a land or auction pricing error or omission, we reserve the right to adjust such pricing or make any other corrections.
GENERAL. If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.
These Terms and Conditions (and any other terms and conditions referenced herein) constitute the entire agreement between the Customer and Andrew Harper with respect to travel bookings made with Andrew Harper by any means accessing such information, including its Website, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between Customer and Andrew Harper with respect to communications with Andrew Harper, including the Andrew Harper Website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
ANDREW HARPER MEMBERSHIP SERVICES. If the Post Office alerts us that your periodical publication is undeliverable, we have no further obligation unless we receive a corrected address within one year.
Andrew Harper, LLC (“Andrew Harper”) offers a money-back guarantee upon cancellation request for all unserved months of membership. Conditions apply. Pro-rated refunds will not be available to members who have redeemed an auction credit in the amount of $100 or more, when offered as a membership benefit. If approved, refunds will be processed, and if applicable, mailed, within 30 days of customer request.
For questions regarding cancellations, please email ClientRelations@AndrewHarper.com or call (866) 831-4314 or (512) 904-7345.
HARPER AUCTIONS, BUY IT NOW AND LAST-MINUTE DEALS. By continuing to use the Harper Auctions, and the pages and services herein (collectively the “Service”), you agree to the following terms and conditions (“Terms and Conditions”).
Harper Auctions give Andrew Harper members the opportunity to purchase luxury travel experiences at impressive savings. Participants must be current members of Andrew Harper to bid . If participants have very specific travel dates, they must check availability with an Andrew Harper Travel Advisor prior to bidding. In the case of an international hotel, please contact the auction department by Friday prior to the auction close on Tuesday. In the case of a domestic hotel, please contact the auction department by Monday prior to the auction close on Tuesday.
Before bidding, please refer to the retail value of the auction, blackout dates and room category that is detailed in writing, the minimum bid and the high bid before submitting a bid. New bids must exceed the minimum bid or high bid, whichever is higher, by the amount specified on the auction bid page in order to qualify. All bids must be placed online on the Harper Auctions website. Outside emails and phone bids cannot be accepted. Members may submit one bid or multiple bids during the auction. Each bid is recorded at the time it is received. Members may also opt to place an “Automatic Bid” that will increase increments specified on the bid page until it is the high bid or the maximum value has been reached. If the bid is no longer the highest bid, an “Outbid” notification will be “presented at time of bidding as well as” sent via email. Bids may be placed until the close of an auction. The auction will close each Tuesday at 4 p.m. Central Time.
A valid credit card (Visa/MC/American Express) will be required to bid and to fulfill the winning obligation. Placing a bid constitutes a binding agreement to purchase the package should it be the high bid, and all sales are nonrefundable. Winners will be contacted by email within 24 hours of the close of the auction. If complications arise from the credit card transaction and the winner cannot be reached within 24 hours of the close of the auction, the auction item will be forfeited to the next qualified bidder. Andrew Harper reserves the right, at its sole discretion, to discontinue an auction or end an auction earlier or later than posted.
Auction winners will be sent an email confirming their online purchase. All Harper Auctions, Buy It Now and Last-Minute Deal reservations must be made and coordinated through Andrew Harper Travel , Tel. (800) 375-4685 or (630) 734-4610 . Andrew Harper-trained travel advisors will be delighted to assist you with all travel requirements. Once travel dates have been confirmed, travel vouchers will be sent directly to winners . Date restrictions and booking conditions may apply. Auctions, Buy It Now and Last-Minute Deals may not be substituted for existing reservations. Participating hotel or travel partner may decline auction winners’ attempting to replace existing reservations. Winning vouchers may be transferred to another party; however, all Andrew Harper Terms and Conditions, limitations and expirations apply. Harper Members Benefits are not applicable to auction and/or Last-Minute Deal packages unless clearly stated as an inclusion in a specific package. Andrew Harper, LLC can only guarantee included amenities specifically mentioned in each auction or Last-Minute Deal. No employee of Andrew Harper, LLC is allowed to place bids for members in the Harper Auctions.
Andrew Harper, LLC cannot be held responsible or liable for outbid or winning emails that are blocked or delayed as a result of technical difficulties inside or outside the Andrew Harper network. Andrew Harper, LLC cannot be held liable for service rendered by suppliers of transportation, accommodations and any other items associated with this auction purchase. All documentation and vouchers are subject to the terms and conditions placed upon them by each specific supplier. Auction, Buy It Now and Last-Minute Deal purchases are subject to Andrew Harper Terms and Conditions specifically expressed herein.
Please note that:
- If you have very specific travel dates, you must check availability with the Andrew Harper Travel Office prior to bidding.
- This package can be combined with other offers at the hotel’s discretion.
- Auction prizes must be used for new bookings and may not be substituted for existing reservations.
- All reservations must be made and coordinated through the Andrew Harper Travel Office.
- All sales are final.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS. Always use caution and common sense when using the www.AndrewHarper.com website, especially when giving out any personally identifying information about yourself or with respect to financial information or transactions. Andrew Harper encourages you to add comments and insights to venues where you are invited to do so. All information, comments, feedback, photographs, suggestions and ideas disclosed, submitted or offered to Andrew Harper in connection with the use of www.AndrewHarper.com or other websites owned and operated by Andrew Harper (collectively, “Comments”), shall be and remain the exclusive property of the author, but, by submitting the same to Andrew Harper, the author hereby grants to Andrew Harper a non-exclusive, irrevocable, royalty-free, freely assignable (through multiple tiers) right and license to use such Comments, in any medium, for any and all purposes, including, but not limited to, commercial purposes (including, without limitation, marketing), displaying publicly, reproducing or creating derivative works therefrom. For example, your comments may be used in radio, television and print advertisements, and your photographs may be used in our marketing materials online and otherwise. Your name may be used with any Comments you submit. Andrew Harper is under no obligation to maintain your name or your Comments in confidence, to pay to you any compensation for any Comments submitted, to credit you with respect to any Comments, or to respond to any of your Comments. You agree that you will be solely responsible for the content of any Comments you make. By submitting any Comments to Andrew Harper or on any website, you are representing and warranting to Andrew Harper that you are the exclusive author of such Comments, that such Comments are your original work, and that you have all right, title and interest necessary to grant the rights to Andrew Harper granted by your submission of such Comments to Andrew Harper.
By submitting messages, information and material to any message board (including, without limitation, any image you may use as an avatar), you are granting Andrew Harper a perpetual royalty-free license to reproduce, edit, modify, publish, transmit and display, transmit, create derivative works from, distribute or perform it in whole or in part or incorporate it in any form, medium or technology now known or later developed.
You agree to indemnify and hold harmless Andrew Harper and all officers, directors, shareholders, employees, authorized representatives and agents from and against all claims and expenses, including attorneys’ fees, arising out of any messages, information or materials uploaded, posted, distributed or transmitted to or though the website, including the message boards, by you or through your account or any user ID you may establish.
RIGHTS. The content of the website www.AndrewHarper.com or other sites owned and operated by Andrew Harper, as well as membership and member services data, includes without limitation, copyrighted materials, trademarks and other proprietary information, text, software, photos, video, audiovisual recordings, graphics, music and sound. The entire contents of the website www.AndrewHarper.com or other sites owned and operated by Andrew Harper as well as membership and member services media are copyrighted as a collective work under the United States copyright laws and/or similar laws of other jurisdictions. Andrew Harper owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to Andrew Harper. Third-party content providers own the copyright in content that is original to them. The following word and design marks belong exclusively to Andrew Harper:
REGISTERED TRADEMARKS. ANDREW HARPER® Hummingbird design® Andrew Harper Travel® Andrew Harper Signature Tours® The Andrew Harper Collection® Andrew Harper's Q Club® Andrew Harper's® Andrew Harper's Hideaway Report® Hummingbird and Flower logo ® The Hideaway Report® The Harper Way®
DESIGN MARKS. All rights are reserved. All other trademarks and service marks appearing on the site are the property of their respective owners. All rights are reserved. Use of any of our trademarks, service marks or names as “metatags” on other websites is prohibited. You may not display our website www.AndrewHarper.com or other sites owned and operated by Andrew Harper, as well as membership and member services media or data content in frames or “in-line links,” without express written permission from Andrew Harper (email requests to firstname.lastname@example.org). You agree not to encumber, license, modify, publish, copy, sell, transfer, transmit or in any way exploit any of the content of the services, nor will you attempt to do so. Except as otherwise expressly permitted by applicable law, you agree not to copy, redistribute, publish or otherwise exploit material which you download from the website www.AndrewHarper.com or other sites owned and operated by Andrew Harper, as well as membership and member services media or data, without the express prior written permission of Andrew Harper or the owner of such material (from whom you are solely responsible for obtaining permission) for any reason, and shall not acquire any ownership rights, nor create a database in electronic or manual form. Any communications or materials you transmit to Andrew Harper by electronic email or otherwise, including, without limitation, data, questions, comments, ideas, images, writings, music, sounds, audiovisual effects, artwork, design elements, graphics, suggestions, concepts, biographical information, notes or message postings, will be treated as non-confidential and non-proprietary. You hereby unconditionally and irrevocably transfer and assign to Andrew Harper, its parent and its and their affiliates , subsidiaries, successors and assigns, in perpetuity, all right, title and interest in and to all such materials, including all rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, incorporate into other works, distribute, perform, sell, license, display and otherwise exploit the material you send to Andrew Harper, in all languages and throughout the universe, in any form, media or technology now known or hereafter devised. You acknowledge and expressly agree that any such communications or materials you transmit or post may be used and exploited by Andrew Harper, its parent and their affiliates, subsidiaries, successors and assigns, for any purpose whatsoever, including, without limitation, developing, manufacturing and marketing products using such information, and you hereby waive the right to receive any financial or other consideration in connection with such information, including, without limitation, credit.
EMAIL UPDATES. The Company may provide email news service or other prompts to new content available. Your use of such content received through the email news service will be subject to these Terms and Conditions.
ADDITIONS AND CHANGES. You agree to review these Terms and Conditions on a regular basis to be aware of Changes (as defined herein) and any notices we may send to you. Andrew Harper has the right, at any time, to: (a) add, change or discontinue any aspect or feature of this website and any other data, including, but not limited to, content, availability and equipment needed for access or use; (b) impose, change or modify its terms and conditions applicable to your use of the this website, membership services, or any part thereof; and/or © impose, change or modify the terms and conditions of these Terms and Conditions (“Changes”). Such Changes shall be effective immediately upon notice by posting the Changes on Andrew Harper’s website or by any other method of notice it deems appropriate.
FOR YOUR INFORMATION. USE OF THIS SITE IS AT YOUR OWN RISK. THE CONTENT IS PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING ANY USE OF THE CONTENT OR ACCURACY. WE MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. YOU ASSUME THE ENTIRE COST OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. WE MAKE NO WARRANTY THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS. WE ASSUME NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.
All of the information on this site is current only as of the date it is posted.
SECURITY AND PRIVACY. Any passwords used for registration on this site are for individual use only. You may not share your password with anyone, except other Limited Licensees. You are solely responsible for the security of your password and any use of the services by anyone else with whom you share your password. We may monitor your password and, at our discretion, require you to change it. If you use a password that we consider insecure, we may require it to be changed or we may end your account.
If you become involved in any violation of system security, we reserve the right to release your details to system administrators at other sites in order to assist them in resolving security incidents. We reserve the right to investigate all suspected violations of these Terms and Conditions.
We reserve the right to fully cooperate with any law enforcement authorities or court order requesting disclosure of the identity of anyone posting any email messages, or publishing or otherwise making available any materials that are believed to violate these Terms and Conditions. BY ACCEPTING THIS AGREEMENT, YOU WAIVE AND HOLD HARMLESS ANDREW HARPER FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANDREW HARPER DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER ANDREW HARPER OR LAW ENFORCEMENT AUTHORITIES.
You hereby certify that you are at least 18 years old. If you are under 18, please do not use www.AndrewHarper.com, any of our membership or any of our other services. We do not knowingly collect any personally identifiable information from any person under 18 years old.
COPYRIGHT. The information and images contained on this website, including downloadable files, are protected by copyright. Apart from any fair dealing for the purpose of private study, research, criticism or review, as permitted under the Copyright Act 1968, no part may be reproduced or reused for any other purpose without due acknowledgement and advance permission of the copyright holder.
The content on this website is provided for information purposes only. While every effort has been made to ensure the accuracy and completeness of this information, Andrew Harper makes no guarantee and accepts no responsibility for any errors or omissions it may contain. This website also offers links to other Internet sites which are outside of Andrew Harper’s control. It is the responsibility of users to make their own decisions about the accuracy, reliability and correctness of information contained on these sites.
Please note that we have the ability to retain any data that you provide on the Site, even if you do not complete your transaction by clicking checkout. Such contact details and data may be used to contact you via email to inquire why you did not complete your transaction. By accepting these Terms through your use of the Site, you certify that you are 18 years of age or older. All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information shall constitute a breach of these Terms. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested. All information, ideas, emails, suggestions or other communications you transmit to the Site concerning the materials contained on this Site will be on a non-confidential basis. AH and its parents, subsidiaries and affiliates and related parties will be free to reproduce, use, disclose and distribute such communications without limitation or obligation. Links to other Internet sites operated by third parties, including AH vendors, do not constitute sponsorship, endorsement or approval by the Site of the content, policies or practices of such linked sites. The Site is not responsible for the availability, content, security, policies or practices of linked sites, including without limitation the accuracy of content on linked sites and the privacy policies and practices of linked sites.Order Acceptance
There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Even after your receipt of an order confirmation, your order or any portion thereof, may be declined by the Site. All orders must be pre-paid. You will be charged when your order is submitted at checkout. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.Pricing
While the Site strives to provide accurate product and pricing information, pricing or typographical errors may occur. The Site reserves the right to discontinue or change prices and product specifications without prior notice. Products are available while supplies last. Inadvertent errors in advertised prices are not binding on the Site and may be adjusted by AH at any time. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, AH shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, AH may, in its sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. It should also be noted that special offers or discounts may not be combined.Quantity Limits
AH reserves the right, at its sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. AH will provide notification to the customer should such limits be applied. AH also reserves the right, at its sole discretion, to prohibit sales to dealers.Content
All materials, including images, text, illustrations, designs, icons, photographs, programs, video clips, e-books and written and other materials that are part of this Site (collectively, the “Content”) are intended solely for personal, non-commercial use. You may download or copy the Content and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content, the Site or any related software. All software used on this Site is the property of AH or its suppliers and protected by U.S. and international copyright laws. The Content and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the Contents on this Site is strictly prohibited. Nothing contained on the Site should be construed as granting, by implication or otherwise, any license or right to use any trademark or service mark displayed on the site without the prior express written permission of AH or any third party that may own the trademarks or service marks displayed on the Site.Colors
We have made every effort to display the colors of our products that appear on the Site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.Site Security
Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. AH will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from AH on this Site and other than generally available third-party web browsers (e.g., Internet Explorer, Google Chrome, Safari, FireFox, Microsoft Explorer).Compliance With Laws
Access to and use of the Site is subject to all applicable federal, state and local laws and regulations. The trademarks, logos, service marks and other materials on AndrewHarper.com (and its appropriate derivatives), including but not limited to all visual images and text, are the property of AH or third parties who have consented to its use by AndrewHarper.com (or its appropriate derivatives). Use of any of the foregoing marks or materials without AH written consent or that of the third party owner is prohibited. All site content is protected by copyright laws; any copying, distribution, transmission or any other use of site content for any purpose whatsoever is prohibited.Indemnification
You agree to defend, indemnify and hold harmless AH and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.Disclaimer
These content, information, products or materials included on this Site are provided on an “AS IS” and “AS AVAILABLE” basis. AH makes no warranties or representations of any kind, express or implied, as to the operation of the Site or the information, content, materials or products included on the site. To the full extent permissible by applicable law, AH disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, AH disclaims any and all warranties, express or implied, for any merchandise offered on this site. You acknowledge, by your use of the Site, that your use of the Site is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the item. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Visitors to the Site should check local laws for any restrictions or limitations regarding the exclusions of implied warranties.Limitation of Liability
Under no circumstances and under no legal or equitable theory, will AH or its parents, affiliates or any other party involved in creating, producing or delivering the Site or their respective directors, officers, members, managers, employees or agents be liable to you or any third party for any direct, indirect, consequential, incidental, special, punitive or other damages, whether in contract, tort or otherwise, including negligence, arising in any way out of access to or use of or inability to access or use AH.com or any linked site or arising out of its contents or any errors or omissions in its contents, including but not limited to lost profits, business interruption or loss of programs or other data on computer systems or otherwise, even if the Site is expressly advised of the possibility of such damages. AH does not warrant or represent that your access to or use of the Site or any linked site will be uninterrupted or free of errors or omissions, that defects will be corrected, or that AH.com or any linked site is free of computer viruses or other harmful components.Errors
While AH makes every effort to ensure the accuracy of all information on the Site, it reserves the right to make corrections if an error does occur.Changes to Terms
We may revise these Terms at any time. You are deemed to be aware of and agree to be bound by any changes to these Terms.POLICIES
Please note that we have the ability to retain any data that you provide on this Site, even if you do not complete your transaction by clicking checkout. Such contact details and data may be used to contact you via email to inquire why you did not complete your transaction. The information we learn from customers helps us personalize your shopping experience and continually improve how you shop at AndrewHarper.com (or derivations thereof). Here are the types of information we gather:
- Information You Give Us: We receive and store any information you enter on our Site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores and communicating with you.
- Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your Web browser accesses AndrewHarper.com (or derivations thereof). Should you choose to disable cookies, we may not be able to provide you with a fully personalized experience at AndrewHarper.com. Though we may not be able to recognize you, we want you to be aware that these tools exist.
- E-mail Communications: To help us make your shopping experience more effective, we will ask you for your email address to confirm orders placed and shipping confirmations. If you choose to omit this information from your registration and/or address information, please be aware that you may not receive important communications regarding orders placed and shipped.
- Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser.
- The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, cookies allow you to take full advantage of some of AH.com’s features, and we recommend that you leave them turned on.
Information about our customers, including you, is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and are subjected to our Privacy Notice.Agents:
We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links, processing credit card payments and providing customer service. Those vendors may have access to your personal information needed to perform their respective functions, but may not use it for other purposes.
- Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, your customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that we, or substantially all of our assets are acquired, your customer information will of course be one of the transferred assets.
- Protection of Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms, and other agreements; or protect the rights, property or safety of our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
- With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
We strive to offer visitors a secure and safe environment for all credit card purchases. The shopping and fulfillment services at this Site are operated by a third-party affiliate that is equally concerned about your privacy. Your personally identifiable information entered while shopping is used only to complete your transaction and is never revealed to others or used for any purpose not authorized by you. Credit card information provided to buy merchandise is used solely to determine that your card is valid, that sufficient credit is available to pay for the purchase and to apply the cost of your purchase to your card when the items are shipped. Credit card information you provide is transmitted across the Internet securely using encryption. Some versions of browsers and firewalls do not permit connection to secure servers. In such cases, you will not be able to connect to the server and won't be able to place an order through a secure connection.Accessible Information
You can view all information submitted by you to us by logging into the My Account section of our Site and entering your user name and password; your Address Book will display all information entered by you to be utilized solely for merchandise shipping purposes.Protect Your User Name and Password
- If using a public computer or terminal, always log out when you complete an online session.
- Keep your passwords private. Remember, anybody who knows your password may access your account.